QHSE
Quality Management
In constant evolution
Our purpose is to deliver to the customer the best project that fully meets their needs, specifications and agreed requirements. To do that, we adopt the highest quality standards, and national and international good practices in our market. We are committed to always improve quality for customer satisfaction and the sustainability of our company.
Our Quality Management System is structured according to the requirements of the NBR ISO 9001 Standard, with a commitment to continuous improvement and meeting the organizational objectives and the satisfaction of our customers and clients.
Occupational Health, Safety and Environmental Management Systems
HSE comes first
We believe that it is possible to live well in a safe and productive manner, 24/7 at work, on the street and at home. It just depends on your habits, behavior and commitment. To us, a project is considered successful when we reach our HSE (Health, Safety and Environment) goals.
For this reason, ensuring the safety and health of our personnel and environmental preservation is part of our culture, to the extent that employees have the right and the duty to refuse to perform a task if they are not prepared or lack the HSE conditions.
Our managers must lead HSE efforts by positive role modeling. However, this is everyone’s commitment, also applying to subcontractors. In this area, our goal can be defined in a simple way: zero incidents, zero damage to people, and zero damage to the environment.
Thus, we have a robust HSE Management System, structured in accordance with the requirements of ISO 45001 (Occupational Health and Safety Management Systems) and NBR ISO 14001 (Environmental Management Systems) Standards, with a commitment to providing safe and healthy workplaces, to prevent any injuries and illnesses and protect the environment.
QHSE Policy
Our Policy represents a set of principles stated as commitments, in which the top management describes the company’s intentions to support and increase its performance in terms of Quality, Safety, Environment and Health.
Alcohol and Drugs Policy
Based on its principles and culture of Quality, Safety, Environment and Health (QHSE), the Code of Conduct and the Communication and Social Responsibility Policy, the company implemented in all its areas of operation a Program to Prevent the Undue Use of Alcohol and other Drugs, as we know that the use of alcohol and other drugs in work situations poses serious risks to the safety and health of professionals.
Certifications
The QHSE Management System is certified by the Bureau Veritas Certification, in accordance with the requirements of NBR ISO 9001 (Quality Management Systems), NBR ISO 14001 (Environmental Management Systems) and ISO 45001 (Occupational Health and Safety Management Systems) Standards.
Quality Management System
In line with our Quality, Safety, Environment and Health Policy, our Quality Management System follows these principles:
The main focus of quality management is to meet customers’ needs and expectations. Sustainable success is achieved when an organization attracts and retains the trust of customers and other relevant interested parties. Every aspect of customer interaction is an opportunity to create more value in that relationship. Understanding their current and future needs contributes to the company’s sustainable success.
Leaders at all levels establish a unity of purpose and direction, creating conditions so as to engage people to achieve the company’s quality goals. Creating unity of purpose, direction, and engaging people help the company to align its strategies, policies, processes and resources to achieve its goals.
Skilled, empowered and engaged people at all levels in the organization are essential to increasing the company’s ability to create and deliver value. In order to run an organization effectively and efficiently, it is important to respect and involve all people at all levels. Acknowledgement, empowerment and improvement of skills facilitate people’s engagement in achieving the company’s quality goals.
Consistent and predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes that function as a control system. The Quality Management System consists in interrelated processes. Understanding how results are produced by this system allows the company to optimize its performance.
Successful companies have a continuous focus on improvement. Improvement is essential for an organization to maintain current levels of performance, react to changes in internal and external conditions, and create new opportunities.
Decisions based on the analysis and evaluation of data and information are more likely to produce the desired results. Decision-making can be a complex process and always involves some level of uncertainty. It often involves several types and sources of inputs, as well as their interpretation, which can be subjective. It is important to understand the relationship between cause and effect and possible undesirable consequences. The analysis of facts, evidence and data leads to greater objectivity and confidence in decision making.
For sustained success, companies manage their relationships with relevant interested parties, such as providers. Relevant interested parties influence a company’s performance. Sustained success is more likely to be achieved when the company manages relationships with all interested parties to optimize the impact on its performance. Managing the relationship with your network of providers and partners is particularly important.
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